Statement: The healthcare organisation monitors and evaluates the implementation of all the ENSH-Global standards at regular intervals
Monitoring and evaluation are central to the ENSH Global Concept, and are supported by the self audit and action planning processes. This standard also highlights the importance of seeking external input in this regard, and this is available through the VNSHS external validation process.
The healthcare organisation has internal and external review processes to monitor the implementation of all standards and takes into account feedback from staff and service users.
The healthcare organisation has processes to collect key data, including the self-audit results, to inform the annual action plan and to ensure quality improvement.